II. 8. Where to Get Help

There is a Question Mark at the very bottom of your navigation on the left.
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WHENEVER YOU HAVE A QUESTION about Canvas.  

It will take you to the Canvas Guides, and also contains links to handy RTC Policies and Resources, which include RTC Disability Services, Student Handbook, Library, and eTutoring. 

OTHER PLACES FOR HELP:

If you have a question regarding an assignment, check your syllabus. If you can't find the answer, have a canvas conversation with your instructor via your inbox.

Broken Link? Let your instructor know what assignment it is on. 

Can't log in to Canvas?  Contact elearning@rtc.edu

Forgot your password? Click on "forgot password" on the login page. (If problem persists, contact elearning@rtc.edu)

Troubles uploading a file? Check the help tab for instructions. If the problem persists, contact your instructor, who will create a ticket if necessary. (Remember to make sure you are in Chrome.) 

CANVAS QUESTIONS: Go to the Question Mark and search the guides. If you can't find your answer, contact elearning@rtc.edu 

COURSE QUESTIONS: Have a Canvas Conversation with your Instructor via the inbox, after you check the syllabus.

Login issues: Contact elearning@rtc.edu