Posted 11.07 ~ CTS campus message regarding security certificate issue

Hello RTC Community,

There are confirmed reports of students and staff (on campus or remotely VPNing into campus services) experiencing single sign on error messages when on the RTC network and connected using VPN. CTS is working to resolve the issue and will provide more information as to a resolution or estimated time of resolution.

Workaround: Users can click the “advanced” button to proceed to the web application (Canvas, M365, Adobe, Qualtrics, etc.) until the certificate issue has been resolved.

Please review the (2) browser screenshots provided below to help you with how to proceed steps, if needed.

Not secure warning message that reads Your Connection is not Private. Red line box around an Advanced button.

Warning page and triangle icon reads Your Connection is not Private. Red box around link Proceed to rtc.edu (unsafe)

College Technology Services (CTS)
RTC Service Desk (Portal) https://servicedesk.rtc.edu Links to an external site.