III. 7. Where to Get Help

There is a Question Mark at the very bottom of your navigation on the left.
CLICK THE ? WHENEVER YOU HAVE A QUESTION about Canvas.  It will take you to the Canvas Guides, and also contains links to handy RTC resources; RTC Special Needs Services, Student Handbook, Library, and eTutoring. 

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OTHER PLACES FOR HELP:

If you have a question regarding an assignment, check your syllabus. If you can't find the answer, have a canvas conversation with your instructor via your inbox.

Broken Link? Let your instructor know what assignment it is on. 

Can't log in to Canvas?  Contact elearning@rtc.edu

Forgot your password? Click on "forgot password" on the login page.

Troubles uploading a file? Check the help tab for instructions. If the problem persists, contact your instructor, who will create a ticket if necessary. (Remember to make sure you are in Chrome.) 

CANVAS QUESTIONS: Go to the Question Mark and search the guides. If you can't find your answer, contact elearning@rtc.edu 

COURSE QUESTIONS: Have a Canvas Conversation with your Instructor via the inbox, after you check the syllabus.

Login issues: Contact elearning@rtc.edu